Environmental management Environmental management “The pleasant indoor climate in the production area is noticed by everyone. We are all proud of our environ- mentally-correct workplace.” Jasmin Heigl, Production Assistant, Hilti Thüringen, Austria In its corporate Mission Statement Hilti claims “we build a better future.” This is a sentiment expressing a traditionally high amount of responsibility for society and the environment. Our management system focuses on sustainability, both through our environmental protection activities in production and product development. Our process management system contains all business processes and is valid world- wide. It has also created a framework for environmental topics that allows us to com- prehensively meet the demands of our corporate responsibilities. We want to contin- ue to improve the quality of our products, services and processes throughout the company, and this includes the topic of the environment. It goes without saying that this also embraces meeting the ISO 9001 and ISO 14001 international quality and en- vironmental standards. Our environmental commitment includes both ecological and economic perspectives. The knowledge that we acquire in this area will increasingly be used to develop new and innovative business fields. We are convinced that sustainable growth can only be achieved if we systematically incorporate the environment in our daily business. • When developing our processes we set ecological-oriented guidelines as the foun- dation for the careful selection of recyclable materials, including the usage of en- vironmentally-friendly materials in product packaging. • In 2007 we signed the UN Caring for Climate initiative. This initiative is dedicated to improving the environment and primarily focuses on climate change. By signing the initiative we are obligated to increase our energy efficiency while reducing our CO emissions relative to business development. All corporate decisions are made 2 after a thorough evaluation of the influence they will have on the environment. 4 Environmental management at Hilti