2019 Hilti Company Report “ OUR CUSTOMERS CAN FIND WHAT THEY ARE LOOKING FOR WITH GREATER EASE.” Nokwanda Nzuza, Account Manager, Hilti South Africa Red, black or gray? In 2019, Hilti has globally introduced the three-level multiline approach, which sorts all products by color. The three lines Ulti- mate, Premium and Standard sort tools, anchors, foams and other products by performance level and price class. Using the color categories, Hilti Account Manager Nokwanda Nzuza explains to her customer exactly what he needs. This eliminates the need for him to review the entire product portfolio, making the selection easier. 16–17